Bourne Foodbank are committed to protecting your privacy. This commitment applies whenever you use our online, social media or other services (the Services). In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
Bourne Foodbank collects and processes information about you in order to:
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you.
When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our website and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our website. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our website with information relating to the number of users linking to our website from their sites. You cannot be identified from this information.
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of the website if you do so. First party cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Third party cookies are added by scripts added to the website, examples include Facebook and YouTube. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
Bourne Foodbank will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf. Bourne Foodbank may disclose aggregate statistics about our sales, our website visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information. Bourne Foodbank may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety of company name and the website, visitors to the website and customers of our Services. Our website may contain links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Bourne Foodbank is not responsible for the privacy policies or the content of such sites. We would only sell or rent your personal information to a third party either as part of a sale of the assets of Bourne Foodbank, having ensured that steps have been taken to ensure that your privacy rights continue to be protected.
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Bourne Foodbank may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please email us at firstname.lastname@example.org or by using our Contact Form
Bourne Foodbank places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. With regard to our website, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Information which you submit via our website or through contact on telephone or through social media is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services.